Cancellation Policy
- Canceling is as Fast and easy as booking one. We would love to host you, but our simple cancellation process makes sure you receive a quick confirmation and fast refunds in case your plans change.
- Without an proper ID card of All Adult Guests, Check-in may be restricted. No Refund in this case.
- 30 days or more prior to arrival: 5% of the total booking amount will be charged.
- 29-15 days prior to arrival: 50% of the total booking amount will be charged.
- 14-07 days prior to arrival: No Refund in this case. Only date changes are possible, Subject to availability.
- Below 7 days or NO Show: NO cancellation or Date Change possible. NO SHOW means Guest not checked-in within 04:00 pm of C/in date without any information.
- Cancellation During Stay : NO Changes can be done after check in. Full amount will be charged in this case.
- If the cancellation happens due to CoViD lockdown or related circumstances, we provide a 1 Year credit of that booking amount from the booking date.
- We do not charge cancellation fees for bookings canceled within 60 minutes of creating the same booking. Any amount paid will be refunded.
- For WBTDCL & WBFDC property bookings cancellation will be done according to their policy.
- For special discounted tariff/special package we don’t provide any type of refund. Only Date change is possible deducting 5% of booking amount.
Refund Policy
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- Payment For Accommodation/Hotel Booking
- 50% Payment required at the time of reservation
- 50% Full & Final Payment required at the time of check-in
- For Special Date Tariffs: 100% payment is required at the time of reservation.
- Payment For Accommodation/Hotel Booking
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- Payment For Transportation/ Car Booking
- 50% Payment is required at the time of reservation
- 50% Full & Final Payment required before Check-Out
- Payment For Tour Packages Booking
- 25% Payment required at the time of reservation
- 25% Payment required before 30 Days of travel date
- 50% Full & Final Payment required before 15 Days of travel date
- All refunds will be provided as per cancellation policy to Guest’s Bank Account/UPI payment.
- Refunds may take 3-5 business days to be processed.
- We don’t provide refund for NON-Refundable tariffs.
- Payment For Transportation/ Car Booking